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Alice Chan

Panatta Fitness
Alice Chan is the COO of Panatta Fitness, founder of SPN Service Management and instructor of Fibo China Academy. She is certified as a professional etiquette consultant by the City & Guilds of London Institute, the American Certification Institute and China Adult Education Association. Chan has provided service and business etiquette products, educational material, group training and private consultations to business professionals, corporations and educational institutions since 2014 through her company, WeFlyer & SuPerNova, which has offices in Shenzhen, China. She has set up many business etiquette courses throughout China. Before that, she was a senior Five Star flight purser and the face of Qatar Airways 2012 working at Qatar Airways (which was recognized as the World’s Best Airline and The Five Star Airline by Skytrax, the highest quality standards in the industry). She has six years of experience in high-end customer service, marketing and training around the world. Chan has traveled extensively and is well acquainted with various international cultures. Her travels have taken her to 120 countries in North America, Europe, Middle East, Latin America and Africa. She has an additional background in image consulting and makeup artistry, with 10 years of event planning experience in the fitness and art industries.
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