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Tuesday, March 9 • 1:00pm - 1:20pm
Leading the Way: Delivering the Total Fitness Experience through Member Centricity and Hybridization

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As members seek a more holistic and personalized experience, clubs will need to embrace a growth mindset and think about how to bring capabilities and technology together to create a total fitness experience. Join ABC Fitness Solutions and guest speakers Amanda Tikalsky from Wisconsin Athletic Club and Ryan Utsman from UFC GYM to hear how they've led the way in delivering member centricity and hybridization to create a premium brand experience.

avatar for Kelly Card

Kelly Card

Chief Engagement Officer, ABC Fitness Solutions
As the chief engagement officer, Kelly Card is responsible for technology and service partnerships that enrich the club and user experience through integration advancement and the evolution of fitness industry best practices. Card has more than 20 years of experience on the frontier... Read More →

avatar for Amanda Tikalsky

Amanda Tikalsky

Personal Trainer, Wisconsin Athletic Club
Amanda Tikalsky has 20 years of experience in the fitness industry. She is a personal trainer at the Wisconsin Athletic Club (WAC) at the Milwaukee location, which is one of eight WAC locations. She is a graduate of Carroll University with a degree in fitness management. She is an... Read More →
avatar for Ryan Utsman

Ryan Utsman

VP of Business Development, UFC Gym
Ryan Utsman has worked in the fitness industry for 20 years, gaining experience in sales, marketing, fitness, and operations. As a seasoned vice president for UFC Gym, he is passionate about improving the lives of others and growing the organization into an international household... Read More →

Tuesday March 9, 2021 1:00pm - 1:20pm EST