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Wednesday, March 10 • 8:55am - 9:35am
New Staffing Models to Adapt to the Changing Roles of Your Staff

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During the COVID-19 pandemic, club operators had to furlough staff, and employees who remained took on multiple roles perhaps with reduced pay. Once clubs reopened, many did so with limited staff. Some of the laid off staff are forever lost. Find out what the new staffing reality is for fitness operators working with fewer and sometimes less experienced employees. How have roles been consolidated? How are club operators doing more with fewer resources? How is today’s staffing situation affecting brands, their ability to grow and accelerate change?

avatar for Bill McBride

Bill McBride

President & CEO, BMC3, President & CEO-Active Wellness
Bill is a health club industry veteran with over 25 years of experience leading and managing all aspects of commercial health clubs, medical fitness centers, residential, community, multi-tenant, and corporate fitness sites. He co-founded Active Wellness, LLC and owns a health club... Read More →

avatar for Stephanie Freeman

Stephanie Freeman

Chief Human Resources Officer & Controller, City Fitness Philly
Stephanie Freeman, SHRM-CP, is certified as a professional in human resources (SHRM-CP) and professional human resource management (CPHRM). She has more than 10 years of experience in the fitness industry, specializing in both operational and strategic HR practices. She currently... Read More →
avatar for JoAnna Masloski

JoAnna Masloski

COO, Wellbridge
Early in her career, JoAnna was fortunate to combine her passion for fitness with strengths in marketing and sales in her first role in the industry as Regional Events & Promotions Coordinator for Northwest Athletic Clubs, at that time, owned by Wellbridge. Eventually growing into... Read More →
avatar for Laurie Smith

Laurie Smith

Senior Vice President, VillaSport Athletic Club and Spa
Laurie has served as the Senior Vice President for VillaSport since June 2011 and is responsible for the operational and financial performance of seven large resort-style multipurpose clubs in CA, OR, CO and TX. She also assists in the development process for new clubs and leads a... Read More →

Wednesday March 10, 2021 8:55am - 9:35am EST