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Tuesday, March 9 • 8:30am - 8:50am
Overcoming Challenges in the Asian Market and What It Can Teach Brands in Other Countries

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Alice Chan, COO of Panatta Fitness in China, will share how her brand overcame a difficult 2020 with COVID-19 challenges to develop a path forward in 2021. Her background in service and business etiquette as well as with Qatar Airways gives her a unique perspective on putting the customer first, even during times of crisis. Find out what you can learn from her experience.

avatar for Amanda Yang

Amanda Yang

Business Manager/Country Manager, Precor China
Amanda Yang is the business manager/country manager of Precor China. Precor, headquartered in Greater Seattle, Washington, designs and manufactures premium end-to-end commercial and at-home fitness equipment that helps people live the lives they desire. Since 1980, Precor has pioneered... Read More →

avatar for Alice Chan

Alice Chan

COO, Panatta Fitness
Alice Chan is the COO of Panatta Fitness, founder of SPN Service Management and instructor of Fibo China Academy. She is certified as a professional etiquette consultant by the City & Guilds of London Institute, the American Certification Institute and China Adult Education Association... Read More →

Tuesday March 9, 2021 8:30am - 8:50am EST